All Systems Operational

Checkout Operational
Ship Operational
Ship Dashboard Operational
Rest API v1 Operational
Rest API v2 Operational
ShipAPI Operational
Ticket Operational
Klarna Operational
Message Hub (Drop Zone) Operational
Track Operational
Track Dashboard Operational
Track Shipment Export Operational
Track Carrier Data API Operational
Track Shipment Data API Operational
Returns Operational
Ship Carrier Connections Operational
Carrier Connections Operational
Drop Points Operational
Price Calculation Operational
Routing Codes Operational
Sending Edifacts Operational
Airmee Operational
Amazon Shipping Operational
Asendia Operational
Best Transport Operational
Bpost Operational
Bring Operational
BRT Operational
Budbee Operational
Chronopost Operational
Colis Prive Operational
Colissimo Operational
ColliCare Operational
Correos Operational
Dachser Operational
Danske Fragtmænd Operational
DanX Operational
DAO Distribution Operational
Deutsche Post Operational
DHL Operational
DHL Express Operational
DHL Parcel Germany Operational
MyDHL Operational
Direct Link Operational
DPD Operational
DSV Operational
Early Bird Operational
Evri Operational
FedEx Operational
Freja Transport Operational
Frode Laursen Operational
Geodis Operational
GLS Operational
GLS ShipIT Operational
Go Express & Logistics Operational
Helthjem Operational
Hermes Operational
InPost Operational
Instabox Operational
JetPak Operational
Kaukokiito Operational
Leman Operational
Link Logistics Operational
Maersk Operational
Matkahuolto Operational
Mondial Relay Operational
Nova Poshta Operational
Omniva Operational
Palletways Operational
Post NL Operational
Posti Oy Operational
PostNord Operational
Ramberg Operational
Royal Mail Operational
Schenker Operational
SF Express Operational
Swiss Post Operational
TNT Operational
Transmission Operational
UPS Operational
Whistl Operational
YTO Express Operational
ZTO Express Operational
Gordon Delivery Operational
Taxydromiki Operational
Raben PL Operational
MRW Operational
Delivery Operational
Delivery Checkout Operational
Print by nShift Operational
Go API Operational
Posti SmartShip Operational
Delivery - Carrier Connections Operational
nShift - Carrier Connection Operational
PostNord Sweden AB Operational
PostNord Denmark Operational
DB Schenker Operational
DHL Operational
Instabox Operational
Bring Operational
Budbee Operational
UPS Operational
FedEx Operational
Helthjem Operational
Other carriers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 18, 2026

No incidents reported today.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Resolved - This incident has been resolved.
Oct 16, 17:02 CEST
Monitoring - Approximately 5% of the PostNord Price Calculation requests are timing out. We are monitoring and awaiting feedback from the carrier.
Oct 16, 13:42 CEST
Investigating - We are currently investigating this issue.
Oct 16, 12:14 CEST

Oct 15, 2026

Resolved - This incident has been resolved.
Oct 15, 14:06 CEST
Investigating - We are currently investigating this issue.
Oct 15, 08:33 CEST
Resolved - This incident has been resolved.
Oct 15, 13:11 CEST
Identified - DSV has confirmed experiencing some fluctuations in the SFTP on EDI and that their team is working hard to resolve it.
Oct 14, 16:42 CEST
Investigating - DSV is experiencing intermittent issues on their FTP server. Customers might see the error "The connection was closed by the server. Make sure you are connecting to an SSH or SFTP server." while attempting to send EDI data towards the DSV FTP. This is only affecting sending EDI data, bookings are working as expected. The issue is intermittent - thus retrying can temporarily overcome the issue. The carrier has been contacted.
Oct 14, 13:59 CEST

Oct 14, 2026

Resolved - This incident has been resolved.
Oct 14, 02:31 CEST
Monitoring - Following the prolonged unavailability on DSV XPress bookings, which the carrier has fixed for the past 2h, we are now seeing errors while trying to transmit data towards the DSV FTPs. We are in contact with the carrier.
Oct 13, 20:28 CEST

Oct 13, 2026

Resolved - This incident has been resolved.
Oct 13, 18:56 CEST
Update - DSV XPress is experiencing another service outage following a brief recovery.
Oct 13, 14:22 CEST
Monitoring - Successful requests with DSV XPress have started to flow in. We will be monitoring for the next period.
Oct 13, 13:52 CEST
Identified - The DSV XPress IT department is aware and working on a fix. No ETA has been provided at this point.
Oct 13, 13:08 CEST
Investigating - We are currently investigating this issue.
Oct 13, 07:15 CEST
Completed - The scheduled maintenance has been completed.
Oct 13, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 05:00 CEST
Scheduled - Hi Carrier,

We wanted to let you know that we'll be rolling out new features and platform improvements to Sapient on Tuesday, 13th October 2026.

Deployment Window
Start: 13th October 2026 – 04:00 BST
End: 13th October 2026 – 06:00 BST

We are not expecting any downtime during the deployment window. Whilst the update is being applied, you may notice some brief increases in response times, however there should be no interruption to normal service. We have recently made some important changes to our deployment process. Deployment activities have been moved to a quieter operating window which is also closer to the start of our support day. We have added extensive validation and monitoring checks which have been introduced both during and after the deployment. Alongside the release itself, our teams will be actively monitoring shipment creation, manifest processing, platform performance, and transaction activity to ensure everything is operating as expected on both the Website and the API. The deployment will also remain under observation for an extended period after completion before it is formally signed off. These changes are designed to give us greater visibility during deployments and allow us to identify and address any unexpected behaviour more quickly.

Kind Regards,

Intersoft Tech Support

Oct 9, 09:56 CEST

Oct 12, 2026

No incidents reported.

Oct 11, 2026

Completed - The scheduled maintenance has been completed.
Oct 11, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 07:00 CEST
Scheduled - Hi Carrier,

As part of our ongoing commitment to platform performance and reliability ahead of the peak trading period, we will be carrying out planned maintenance on Sunday 11 October 2026 between 06:00am and 08:00am (BST).

Maintenance window:
Start: 11th October 2026 – 06:00 (BST)
End: 11th October 2026 – 08:00 (BST)

This proactive maintenance forms part of our wider preparations for peak season and is designed to ensure Sapient continues to deliver the reliability, performance and scalability our customers depend on during periods of increased shipping activity.
The maintenance has been scheduled during an early Sunday morning window to minimise disruption, and our teams will be closely monitoring the platform throughout the activity. We appreciate your understanding as we continue to invest in the platform and make improvements that help support a successful peak season for all customers.

Kind Regards,

Intersoft Tech Support

Oct 1, 14:30 CEST

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Resolved - This incident has been resolved.
Oct 9, 19:33 CEST
Investigating - DPD Global / Meta API (INT - 927) is currently experiencing intermittent timeouts, returning error: Service Unavailable [503]. So far, approximately 30% of the requests made with this carrier are encountering issues, whilst we have successful ones in parallel. We have contacted the carrier and will be monitoring.
Oct 9, 19:11 CEST
Resolved - This incident has been resolved.
Oct 9, 14:17 CEST
Update - We are continuing to investigate this issue.
Oct 9, 12:37 CEST
Investigating - We are currently investigating this issue.
Oct 9, 12:37 CEST
Resolved - This incident has been resolved.
Oct 9, 13:43 CEST
Investigating - We are currently investigating this issue.
Oct 9, 10:20 CEST
Resolved - This incident has been resolved.
Oct 9, 02:26 CEST
Investigating - All PUDO requests to Colissimo (FR - 629) are currently timing out. The carrier's support team has been contacted.
Oct 9, 01:01 CEST

Oct 8, 2026

Resolved - This incident has been resolved.
Oct 8, 07:42 CEST
Investigating - We are currently investigating this issue.
Oct 8, 06:50 CEST

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

Resolved - This incident has been resolved.
Oct 5, 12:55 CEST
Investigating - We are currently investigating this issue.
Oct 5, 11:44 CEST

Oct 4, 2026

Completed - The scheduled maintenance has been completed.
Oct 4, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 00:00 CEST
Scheduled - InPost has informed us of a scheduled downtime for their service for InPost System on Sunday, October 4, 2026, between 00:00 and 08:00 CEST.

Their Message has the following info:

Dear Customer,

to ensure the security and reliability of our IT systems, we will carry out planned maintenance works related to a network infrastructure upgrade on Sunday, October 4, 2026, between 00:00 and 08:00 CEST.

Despite the ongoing maintenance, customers will still be able to collect parcels from Parcel Locker® machines throughout the maintenance window.

The maintenance outage will affect most of our systems and services. During this time, selected functionalities related to parcel shipment creation, handling, and tracking will be temporarily unavailable.

The following services will remain available:

Collection of paid parcels from Parcel Locker® machines using a collection code or QR code,
Access in the InPost Mobile app to previously downloaded parcel information, including collection codes and QR codes.
The following services will be unavailable during the maintenance window:

Sending parcels via Parcel Locker® machines and PUDO points,
Creating Parcel Locker® and courier shipments,
Generating labels and shipping parcels via: ShipX, Global API, Global API Gateway, PL API Gateway, API v2, API v4, Fast Returns REST API, API Trucker, WebTrucker, Fast Sendings, Fast Returns, Parcel Manager, the InPost Mobile app, and offline integrations,
Label less parcel sending and Fast Returns handling at Parcel Locker® machines,
Generating return codes for Allegro parcels,
InPost Pay, the InPost Pay onboarding process, Uni Credit, and the InPost Out Of The Box online store,
SMS, email, and push notifications regarding collection codes and parcel statuses,
Cash on Delivery (COD) payments,
Parcel redirection services,
InPost websites, which will operate in maintenance mode,
Voicebot and Chatbot services for Customer Service,
Global Merchant Portal,
Von Halsky, including all tool functionalities, chat, and order placement capabilities.
We apologize for any inconvenience and thank you for your trust.

If you have any questions, please contact your Sales Representative or our Customer Service Department.

Kind regards,

InPost Team

Sep 24, 11:20 CEST