Track Dashboard is currently not working

Incident Report for nShift - Ship & Track

Resolved

This incident has been resolved.

Posted Jun 08, 2023 - 11:38 CEST

Update

We are continuing to work on a fix for this issue.

Posted Jun 08, 2023 - 11:38 CEST

Update

Our colleagues have resolved the issue affecting some tracking url's.
This issue affected only certain instances of url's using www.nshiftportal.com instead of our www.consignorportal.com .

This should not have been felt by most customers and should not happen again.

Posted Jun 08, 2023 - 11:36 CEST

Update

We are continuing to work on a fix for this issue.

Posted Jun 08, 2023 - 11:03 CEST

Identified

Our Track Dashboard www.nshiftportal.com is experiencing a issue and does not load at the moment.
Our teams have identified the problem and are working at a fix as we speak.

Please until then use https://www.consignorportal.com/ui and you will be able to access the Track Dashboard succesfully.

Will return with more info shortly.

Posted Jun 08, 2023 - 11:01 CEST

This incident affected: Track (Track Dashboard).