InPost has informed us of a scheduled downtime for their service for InPost System on Sunday, October 4, 2026, between 00:00 and 08:00 CEST.
Their Message has the following info:
Dear Customer,
to ensure the security and reliability of our IT systems, we will carry out planned maintenance works related to a network infrastructure upgrade on Sunday, October 4, 2026, between 00:00 and 08:00 CEST.
Despite the ongoing maintenance, customers will still be able to collect parcels from Parcel Locker® machines throughout the maintenance window.
The maintenance outage will affect most of our systems and services. During this time, selected functionalities related to parcel shipment creation, handling, and tracking will be temporarily unavailable.
The following services will remain available:
Collection of paid parcels from Parcel Locker® machines using a collection code or QR code,
Access in the InPost Mobile app to previously downloaded parcel information, including collection codes and QR codes.
The following services will be unavailable during the maintenance window:
Sending parcels via Parcel Locker® machines and PUDO points,
Creating Parcel Locker® and courier shipments,
Generating labels and shipping parcels via: ShipX, Global API, Global API Gateway, PL API Gateway, API v2, API v4, Fast Returns REST API, API Trucker, WebTrucker, Fast Sendings, Fast Returns, Parcel Manager, the InPost Mobile app, and offline integrations,
Label less parcel sending and Fast Returns handling at Parcel Locker® machines,
Generating return codes for Allegro parcels,
InPost Pay, the InPost Pay onboarding process, Uni Credit, and the InPost Out Of The Box online store,
SMS, email, and push notifications regarding collection codes and parcel statuses,
Cash on Delivery (COD) payments,
Parcel redirection services,
InPost websites, which will operate in maintenance mode,
Voicebot and Chatbot services for Customer Service,
Global Merchant Portal,
Von Halsky, including all tool functionalities, chat, and order placement capabilities.
We apologize for any inconvenience and thank you for your trust.
If you have any questions, please contact your Sales Representative or our Customer Service Department.
Kind regards,
InPost Team
Posted Sep 24, 2026 - 11:20 CEST