DHL experiencing issues with their API

Incident Report for nShift

Resolved

The problem was DHL DNS issues. They solved it around 12:10. The DNS issue persisted on our side and was solved around 14:30.

Posted Dec 11, 2025 - 14:48 CET

Investigating

DHL issues are persisting and we are currently investigating.

Posted Dec 11, 2025 - 14:19 CET

Monitoring

DHL issue has been resolved on their side, we could see that some orders are still not going through in Delivery but they are slowly start to work, and we are still monitoring.

Posted Dec 11, 2025 - 13:50 CET

Investigating

DHL is experiencing issues with their API connection.

Posted Dec 11, 2025 - 11:43 CET

This incident affected: Delivery - Carrier Connections (DHL) and Delivery.