Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 21, 2024 - 23:00 CEST
Scheduled
We are reaching out to inform you of an essential infrastructure maintenance task that requires immediate attention to uphold the security and reliability of our network services.
Specifically, we urgently need to upgrade the firmware of the firewalls. This action is critical to fortify our network against potential vulnerabilities and ensure uninterrupted service for you.
While we endeavour to minimize disruptions, please note that during the maintenance window, there may be slight performance degradation as traffic is transitioned between primary and secondary firewalls. Rest assured; our team will closely monitor the network throughout this period to swiftly address any issues that may arise.
The maintenance window is scheduled as follows:
Start time – 21st April 2024 21:00 (GMT)
End time – 21st April 2024 23:00 (GMT)
We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services.
Should you have any questions or concerns, please don't hesitate to reach out to our dedicated support team at techsupport@intersoft.co.uk. Your patience and cooperation are sincerely appreciated.
Posted Apr 18, 2024 - 16:26 CEST
This scheduled maintenance affected: Ship (Ship Dashboard, Rest API v1, Rest API v2, Ticket, Klarna, Message Hub (Drop Zone)) and Carrier Connection (Royal Mail).