nShift

All Systems Operational

Checkout ? Operational
90 days ago
100.0 % uptime
Today
Ship Operational
90 days ago
99.99 % uptime
Today
Ship Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Rest API v1 ? Operational
90 days ago
100.0 % uptime
Today
Rest API v2 ? Operational
90 days ago
99.99 % uptime
Today
ShipAPI Operational
90 days ago
100.0 % uptime
Today
Ticket Operational
90 days ago
99.99 % uptime
Today
Klarna Operational
90 days ago
100.0 % uptime
Today
Message Hub (Drop Zone) ? Operational
90 days ago
100.0 % uptime
Today
Track Operational
90 days ago
99.99 % uptime
Today
Track Dashboard Operational
90 days ago
99.99 % uptime
Today
Track Shipment Export Operational
90 days ago
100.0 % uptime
Today
Track Carrier Data API Operational
90 days ago
100.0 % uptime
Today
Track Shipment Data API Operational
90 days ago
100.0 % uptime
Today
Returns Operational
90 days ago
100.0 % uptime
Today
Ship Carrier Connections Operational
90 days ago
99.98 % uptime
Today
Carrier Connections Operational
90 days ago
99.99 % uptime
Today
Drop Points Operational
90 days ago
99.96 % uptime
Today
Price Calculation Operational
90 days ago
100.0 % uptime
Today
Routing Codes Operational
90 days ago
100.0 % uptime
Today
Sending Edifacts Operational
90 days ago
100.0 % uptime
Today
Airmee Operational
90 days ago
100.0 % uptime
Today
Amazon Shipping Operational
90 days ago
100.0 % uptime
Today
Asendia Operational
90 days ago
99.99 % uptime
Today
Best Transport Operational
90 days ago
100.0 % uptime
Today
Bpost Operational
90 days ago
100.0 % uptime
Today
Bring Operational
90 days ago
99.99 % uptime
Today
BRT Operational
90 days ago
100.0 % uptime
Today
Budbee Operational
90 days ago
99.99 % uptime
Today
Chronopost Operational
90 days ago
100.0 % uptime
Today
Colis Prive Operational
90 days ago
100.0 % uptime
Today
Colissimo Operational
90 days ago
99.99 % uptime
Today
ColliCare Operational
90 days ago
100.0 % uptime
Today
Correos Operational
90 days ago
100.0 % uptime
Today
Dachser Operational
90 days ago
100.0 % uptime
Today
Danske Fragtmænd Operational
90 days ago
99.99 % uptime
Today
DanX Operational
90 days ago
100.0 % uptime
Today
DAO Distribution Operational
90 days ago
100.0 % uptime
Today
Deutsche Post Operational
90 days ago
100.0 % uptime
Today
DHL Operational
90 days ago
99.57 % uptime
Today
DHL Express Operational
90 days ago
99.99 % uptime
Today
DHL Parcel Germany Operational
90 days ago
100.0 % uptime
Today
MyDHL Operational
90 days ago
100.0 % uptime
Today
Direct Link Operational
90 days ago
100.0 % uptime
Today
DPD Operational
90 days ago
99.99 % uptime
Today
DSV Operational
90 days ago
99.94 % uptime
Today
Early Bird Operational
90 days ago
99.99 % uptime
Today
Evri Operational
90 days ago
99.99 % uptime
Today
FedEx Operational
90 days ago
99.99 % uptime
Today
Freja Transport Operational
90 days ago
100.0 % uptime
Today
Frode Laursen Operational
90 days ago
100.0 % uptime
Today
Geodis Operational
90 days ago
100.0 % uptime
Today
GLS Operational
90 days ago
99.94 % uptime
Today
GLS ShipIT Operational
90 days ago
100.0 % uptime
Today
Go Express & Logistics Operational
90 days ago
100.0 % uptime
Today
Helthjem Operational
90 days ago
99.99 % uptime
Today
Hermes Operational
90 days ago
100.0 % uptime
Today
InPost Operational
90 days ago
99.99 % uptime
Today
Instabox Operational
90 days ago
100.0 % uptime
Today
JetPak Operational
90 days ago
99.99 % uptime
Today
Kaukokiito Operational
90 days ago
100.0 % uptime
Today
Leman Operational
90 days ago
99.99 % uptime
Today
Link Logistics Operational
90 days ago
100.0 % uptime
Today
Maersk Operational
90 days ago
99.92 % uptime
Today
Matkahuolto Operational
90 days ago
100.0 % uptime
Today
Mondial Relay Operational
90 days ago
100.0 % uptime
Today
Nova Poshta Operational
90 days ago
100.0 % uptime
Today
Omniva Operational
90 days ago
100.0 % uptime
Today
Palletways Operational
90 days ago
100.0 % uptime
Today
Post NL Operational
90 days ago
100.0 % uptime
Today
Posti Oy Operational
90 days ago
99.99 % uptime
Today
PostNord Operational
90 days ago
100.0 % uptime
Today
Ramberg Operational
90 days ago
100.0 % uptime
Today
Royal Mail Operational
90 days ago
100.0 % uptime
Today
Schenker Operational
90 days ago
100.0 % uptime
Today
SF Express Operational
90 days ago
100.0 % uptime
Today
Swiss Post Operational
90 days ago
100.0 % uptime
Today
TNT Operational
90 days ago
99.99 % uptime
Today
Transmission Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
99.99 % uptime
Today
Whistl Operational
90 days ago
100.0 % uptime
Today
YTO Express Operational
90 days ago
100.0 % uptime
Today
ZTO Express Operational
90 days ago
100.0 % uptime
Today
Delivery Operational
90 days ago
99.98 % uptime
Today
Delivery Checkout Operational
90 days ago
99.98 % uptime
Today
Print by nShift Operational
90 days ago
99.99 % uptime
Today
Go API Operational
90 days ago
100.0 % uptime
Today
Posti SmartShip Operational
90 days ago
100.0 % uptime
Today
Delivery - Carrier Connections Operational
90 days ago
100.0 % uptime
Today
nShift - Carrier Connection Operational
90 days ago
100.0 % uptime
Today
PostNord Sweden AB Operational
90 days ago
100.0 % uptime
Today
PostNord Denmark Operational
90 days ago
100.0 % uptime
Today
DB Schenker Operational
90 days ago
100.0 % uptime
Today
DHL Operational
90 days ago
100.0 % uptime
Today
Instabox Operational
90 days ago
100.0 % uptime
Today
Bring Operational
90 days ago
100.0 % uptime
Today
Budbee Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
Helthjem Operational
90 days ago
100.0 % uptime
Today
Other carriers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 3, 2025
Resolved - This incident has been resolved.
Nov 3, 17:56 CET
Identified - The carrier DHL Parcel Spain seems to be having some issues on their end.
Some requests fail at the authentication step and other return a response with high times.
We have contacted the carrier and are awaiting a response/fix from their end.

Nov 3, 14:04 CET
Resolved - No further issues have been identified.
Closing incident

Nov 3, 11:54 CET
Monitoring - The performance of the GLS API seems to have stabilized and we are currently seeing working requests.
GLS are also reporting that their services are operational again.

Nov 3, 10:32 CET
Identified - We have seen many failed requests towards GSL API this morning.
GLS have also posted about this issue on their status page.
https://gls-group.com/DK/en/business/customer-information/operational-status/

Nov 3, 10:14 CET
Completed - The scheduled maintenance has been completed.
Nov 3, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 21:00 CET
Scheduled - Due to IT maintenance the following IT services will not be available from Sunday 2nd of November From 09:00 p.m until 03:00 a.m Monday morning.

- Label API, UniPortal, iPortal, YourGLS, Webservices, GLS-One, GLS Pakete
- Integration Platform (TMCP/FDS/Parcellock), CrossBorder, UniQue Office, Gateway,
- GLS Parcelshop Scanners (Webservices)
- Trixie Server WACP000 (WACO002 on AWS (UniQue Importer))
- German Field IT Reports
- Siemens SCS Tool (Supply Chain Suite)
- Kafka Replication from UniQue DB and ODS (delay of data replication, will be continued and made up afterwards, affecting e.g. Snowflake)

We apologise for any inconvenience this may cause and hope for your understanding.

Oct 30, 15:13 CET
Completed - The scheduled maintenance has been completed.
Nov 3, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 21:01 CET
Scheduled - We wanted to inform you that we will be performing emergency essential maintenance work to your system on Sunday, 02nd of November 2025.

Please note, during this time, you may experience downtime of approximately 30 minutes in the 05-hour window.

Start time: 02nd November 2025 – 20:00 (GMT)
End time: 03rd November 2025 – 01:00 (GMT)

Our team will work to minimise any inconvenience, and we appreciate your patience as we make these improvements.

Thank you for your patience and understanding.

Best regards

Intersoft Tech Support

Oct 31, 18:33 CET
Nov 2, 2025
Completed - The scheduled maintenance has been completed.
Nov 2, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 21:00 CET
Scheduled - Due to IT maintenance the following IT services will not be available from Saturday, 1st of November, from 09:00 p.m. – 03:00 a.m.

- Label API, UniPortal, iPortal, YourGLS, Webservices, GLS-One, GLS Pakete
- Integration Platform (TMCP/FDS/Parcellock), CrossBorder, UniQue Office, Gateway,
- GLS Parcelshop Scanners (Webservices)
- Trixie Server WACP000 (WACO002 on AWS (UniQue Importer))
- German Field IT Reports
- Siemens SCS Tool (Supply Chain Suite)
- Kafka Replication from UniQue DB and ODS (delay of data replication, will be continued and made up afterwards, affecting e.g. Snowflake)

We apologise for any inconvenience this may cause and hope for your understanding.

Oct 30, 15:11 CET
Nov 1, 2025
Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025
Completed - The scheduled maintenance has been completed.
Oct 28, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 21:00 CET
Scheduled - We will be performing a system update on Tuesday 28th October 2025.

During this time, you may experience some temporary latency.

πŸ”Ή Start time: 28th October 2025 – 20:00 (BST)
πŸ”Ή End time: 28th October 2025 – 22:00 (BST)

For details on the latest deployment, please visit our Intersoft Sapient Developers Hub - Release Notes.

https://docs.intersoftsapient.net/changelog?utm_campaign=Release%20Notes%20Emails&utm_medium=email&_hsenc=p2ANqtz-_EFQ9KtwWPQb_QqEuZYZ94p1DH45zDpW32okinPwUOrWCUqkdxjf1KB1AVyOHYX7hMlMBhPkxDY1badhOS2Y7GHw8JZbnPOiKRQaGUMH_pYdgKW8Y&_hsmi=386533485&utm_content=386533485&utm_source=hs_email


Thank you for your patience and understanding.

Best regards

Intersoft Tech Support

Oct 24, 09:47 CEST
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
Completed - The scheduled maintenance has been completed.
Oct 23, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 21:00 CEST
Scheduled - We wanted to inform you that we will be performing essential peak maintenance work to your system on Thursday 23rd October 2025.

We do not anticipate any downtime or service outage, but you may experience slower system performance or occasional interruptions during the following maintenance window:

Start Time: 23rd October 2025 - 20:00 (BST)
End Time: 23rd October 2025 - 22:00 (BST)

Our team will work to minimise any inconvenience, and we appreciate your patience as we make these improvements.

Thank you for your understanding and support.

Best regards

Intersoft Tech Support

Oct 21, 13:03 CEST
Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - We have seen no more issues for more than 30 minutes now.
Will continue to monitor but the issue can be considered closed.

All API calls are responding in great times.
There will be a lessons learned and RCA document in the following days.

For now the AWS caused most of these issues with their global disruption and we will work on ways to prevent issues reflecting on our end in the future.

Oct 20, 14:22 CEST
Update - According to AWS status page Amazon is still working on fully recovering AWS issues.
However we now seem to have all affected services on our side stabilized and we see response times are back to normal.

We continue monitoring the situation closely.

Oct 20, 13:47 CEST
Update - We are continuing to monitor for any further issues.
Oct 20, 12:56 CEST
Update - We are continuing to monitor for any further issues.
Oct 20, 12:14 CEST
Update - We are continuing to monitor for any further issues.
Oct 20, 12:13 CEST
Monitoring - We have experienced intermittent disruptions to our production systems due to operational challenges at AWS, including issues affecting the service provider hosting our System Status page. Carriers are also impacted by the ongoing AWS-related issues.

The AWS service status page can be accessed here: https://health.aws.amazon.com/health/status

we are seeing improvements across the board and is monitoring

Oct 20, 12:12 CEST
Resolved - We have deployed a fix and tested it successfully.
The issue is now resolved and all requests are returning labels.
We will continue to monitor this through the day.

Oct 20, 06:51 CEST
Update - We are continuing to work on a fix for this issue.
Oct 20, 06:17 CEST
Identified - We have identified a problem with our implementation for the carrier Australia Post.
Bookings with this carrier currently fail with an error.
Our colleagues are working on deploying a fix as we speak.
This should complete in the next 20 minutes.

Oct 20, 06:17 CEST